On Dec. 29, 2010, plaintiff Elizabeth Langworthy, a retired woman in her 60s, brought her prized Lincoln Town Car for repairs at Paradise Body and Paint in Westlake Village, after getting into a prior motor vehicle accident. She picked up the vehicle on Jan. 24, 2011, but brought back the vehicle on Feb. 28, 2011 with a punch list of work she wanted done, as she was not happy with the initial repairs. Subsequently, after she picked up her vehicle on March 18, 2011, Langworthy claimed that items were stolen from her vehicle. Langworthy sued Paradise Body and Paint and the owner of the auto body shop, Robert Wiltshire. Langworthy alleged that the defendants’ actions constituted conversion, breach of contract, elder abuse, fraud and intentional infliction of emotional distress. The fraud claim was ultimately dismissed prior to trial. Langworthy claimed the defendantstook every part on the interior and exterior of her Lincoln Town Car (except the headliner and steering wheel) and replaced them with inferior parts. Specifically, she claimed the defendants stole seats, carpeting, the trunk lining, the spare tire, plastic around the license plate, a Lincoln emblem, the air dam, a hood ornament, all four wheel rims, black molding around the windows, windshield arms and blades, the spec sheet in the engine, the shroud underneath the front windshield, head lamps, rear tail lamps, well covers, the dashboard, a clock, wood trimming throughout the interior of the vehicle, the radio, air conditioning louvers, and dashboard buttons. Langworthy claimed that the swapped out parts had a total value in excess of $30,000, more than what she spent for the vehicle. She also claimed that the repairs on the exterior were poorly done. She obtained an estimate from another auto body store for a price of less than $10,000 for the subject repairs, which included the repair of scratches on the chrome features and a door repair. Thus, Langworthy contended that the defendants tried to take advantage of her. The defendants did not dispute the cost of the parts that were allegedly replaced. However, they denied Langworthy’s allegation that because Paradise Body and Paint also did body work on Lincoln Town Car limousines that all of the parts were switched. They claimed that it did not replace the parts that Langworthy listed and that if a part was replaced during the requested repairs, it was not replaced with an inferior part. Thus, defense counsel argued that nothing was stolen from Langworthy’s vehicle. The defendants also claimed that the repairs on the exterior of the Lincoln Town Car were properly performed., Langworthy claimed that over $30,000 worth of parts were stolen from her vehicle. She contended that her vehicle was her prized possession and that she kept it in meticulous shape by regularly replacing parts before their warranty ran out and by getting the vehicle detailed once a week. Thus, Langworthy sought recovery of $130,000 in damages, plus punitive damages.